As a former  award winning NZ Based operator/director Jay has brought her skills and  detailed planning to all aspects of the business. Her extensive  knowledge of Australia is second to none and with a dedication to understanding how to streamline an experience for the best client travel.

Her background and experience, coupled with a strong business background, work ethic and passion for the tourism industry gave rise to an opportunity to take her skill sets and move to Australia. Here she joined Bob Wood Cruise Group and was integral in creating one of the most successful ground operators in Australia, Bob Wood Cruise Group. Jay has managed logistics for hundreds of thousands of Shore Excursion guests.

All of this culminates in the common goal that every traveller desires – to create moments that will create a lifetime of memories.

Carmen is a true Australian girl heralding from Northern New South Wales. Her love of travel began with a trip to Europe when she was nineteen.  From then on she caught the travel bug and knew a career in travel and tourism was the perfect way to enjoy the best of both worlds.

The early part of her career was spent working in retail travel agencies.  A slight change of direction saw her spend over a decade with one of Australia’s leading airlines.  Being part of the growth and development of the airline sector reinvigorated her love for travel which had begun many years previously.

When the chance to join Bob Wood Cruise Group’s sister company, Guides Australia, arose Carmen took the opportunity with both hands and hasn’t looked back.  She has now moved over to Bob Wood Cruise Group into the role of General Manager of operations. With a vast understanding of travel and tourism, as well as a passion for people, Carmen takes great pride in ensuring that each and every international traveller to Australia leaves with an everlasting positive experience.

Wendy is originally from Taiwan, and has been living in Australia for 19 years where she completed most of her education .After graduating university with a Bachelor of International Business Management, Wendy has previously been working at the Gold Coast Airport as a Chinese Liaison Officer providing assistance to Mandarin speaking guests. Wendy continues to build relationships with agents from China whilst doing work for the business development team.

Wendy loves to travel and enjoys a self-drive style tour whenever she visits a new city in Australia. Her first overseas trip from Australia was back in 2005, on a school trip visiting Japan and China. She enjoys planning her own holidays, always doing many hours research before she goes and this suits the philosophy of Global Tour Specialists where we do specialise handcrafted itineraries. Wendy recently joined Global Tour Specialists’ as a China specialist to continue her passion for travel and guest liaison.

Carmen is a true Australian girl heralding from Northern New South Wales. Her love of travel began with a trip to Europe when she was nineteen.  From then on she caught the travel bug and knew a career in travel and tourism was the perfect way to enjoy the best of both worlds.

The early part of her career was spent working in retail travel agencies.  A slight change of direction saw her spend over a decade with one of Australia’s leading airlines.  Being part of the growth and development of the airline sector reinvigorated her love for travel which had begun many years previously.

When the chance to join Bob Wood Cruise Group’s sister company, Guides Australia, arose Carmen took the opportunity with both hands and hasn’t looked back.  She has now moved over to Bob Wood Cruise Group into the role of General Manager of operations. With a vast understanding of travel and tourism, as well as a passion for people, Carmen takes great pride in ensuring that each and every international traveller to Australia leaves with an everlasting positive experience.